OUTSOURCE GLOBAL Celebrates 5TH anniversary, reiterates commitment to operational expansion and service excellence.
By Outsource GlobalJuly 23, 2021
By Outsource GlobalJuly 23, 2021
Africa’s Premier Outsourcing Growth Partner, Outsource Global recently celebrated 5 years of building strategic partnerships with companies worldwide, tremendous socio-economic impact and exponential growth.
According to the National Bureau of Statistics 2020, about 21 million Nigerians are presently unemployed, inclusive of recent graduates, and Outsource Global is focused on empowering women and youth, mainly through the creation of jobs and harnessing their creative potentials.
Today, Outsource Global has created over 1000 direct graduate jobs for customer care executives, sales, marketing, tech, accounting, legal practitioners and Healthcare professionals serving the global market.
Most companies are now considering business process outsourcing as part of their business strategy, which helps them focus on their core competencies, ultimately leading to revenue growth. As a result, the global business process outsourcing (BPO) market size valued at USD 195.2 billion in 2017 is expected to reach USD 343.2 billion by 2025, growing at a CAGR of 7.4%. (Grand View Research)
Within 5 years Outsource Global has become the clear market leader in Nigeria, with a dominant continental brand. We are experiencing a gradual shift from more established destinations like India and the Philippines as we advance boldly towards our vision of making Nigeria the premier outsourcing destination in the world.
Speaking at the 5-year anniversary event, Founder and CEO of Outsource Global, Amal Hassan, remarked: “We have achieved the milestone of 5 years through the dedication of our employees, well supported by our partners, clients and customers creating a brand of authenticity with the goal to make Nigeria the Premier Outsourcing destination.”
She further remarked that “Outsource Global goes beyond serving the clients in terms of customer service and telemarketing, to providing professional services and knowledge processes spanning legal, accounting, medical, software development and allied services. The company is focused on changing the business model from a traditional vendor-client relationship to partnerships where success is jointly determined by the impact we make on the client’s bottom line .”
Outsource Global is fast growing Nigeria’s image internationally as the preferred outsourcing destination and ICT business hub by developing a globally competitive information technology-enabled services sector.
The Group Chairman, Engr. Ahmadu Musa Kida acknowledged the impacts, a remarkable feat achieved by the company and Amal Hassan being the face of the company globally. In his speech, “Outsource Global is creating social impact across communities ……”
Also speaking at the event, Group CEO of BlueTag Group, Uzo Eziukwu, expressed his optimism at the growth and impact of Outsource Global on employment, job creation and its relation to the indomitable spirit of the Group.
The company at the award night recognized and appreciated employees for their commitment, loyalty, exceptional service and invaluable contribution to the growth of Africa’s premier outsourcing growth partner over the past years.
As Outsource Global celebrates and enjoys this milestone, the company is laser-focused on building more partnerships with companies worldwide to positively impact the global business services and foster exponential growth.
Amal Hassan revealed the next 5 years road map of Outsource Global which include establishing US operations in Delaware, opening near-shore international offices (including Spanish based offices) and increasing the employee base to five thousand.